Terms and Conditions

CoToPle ("CoToPle," or "us," "our," "we", "its") provides an online platform for connecting professionals offering services and users seeking to obtain such services ("Local Service Providers" and "Service Users" respectively, and "Users" collectively) through CoToPle's website and mobile application (collectively, the "Platform").

You are solely responsible for ensuring that these Terms are in compliance with all laws, rules, and regulations applicable to you and the Company and the right to access the Platform and Services is revoked where these Terms or use of the Platform and Services is prohibited.

By clicking on the button marked "Agree" you signify your assent to both these Terms and Conditions.

Intellectual Property Rights

CoToPle is owned and managed under the copyright act by Ideahub IT Solutions Provider Inc. All aspects of CoToPle website and application, such as the designs, transactional flow, look and feel, contents, graphics and images including logo are protected under the copyright act. As the law enforces, users are restricted from downloading, reusing, reconfiguring or imitating any of the proprietary material.

Any such activity is expressly prohibited without prior permission of Ideahub IT Solutions Provider Inc. or written consent of the owner. If Ideahub IT Solutions Provider Inc. identifies that any user engaged in such activities; appropriate legal action may be taken, including without limitation civil, criminal and injunctive redress.

Use of CoToPle Platform

CoToPle is a common platform for users and service partners that may contain profiles, chat facility, service posting, advertisements and other communication channels to communicate with each other or to avail the services. Hence, users may use these facilities only to send and receive messages that are relevant and appropriate for the intended use. Violation of this term may force CoToPle to take appropriate legal action against the user, including without limitation civil, criminal and injunctive redress.

User Information

CoToPle, during the new account registration, may ask the user to share the personal information, which is required to deliver the service. CoToPle assumes user provides accurate information about his/her identity, contact information. The given information will be verified during the registration process.

CoToPle only makes a sincere attempt to provide the best service to its users and hence does not take full responsibility of suitability, reliability, timeliness, or accuracy of the services requested and provided by users. CoToPle does not confirm the identity of users who they claim to be.

If CoToPle finds any information wrong or any malpractice, agreement with the user will be terminated with immediate effect. You hereby consent to receive communications by SMS, emails or calls from CoToPle or its affiliates or its partners with regard to the services provided by CoToPle or as facilitated by the CoToPle partners.

Service Partner Information

CoToPle performs the background verification and service quality checks of local service partners to ensure the safety and security of users. CoToPle enters into Service Level Agreement (SLA) with every service partner during the on-boarding process. This attempt is a sincere effort to ensure the best and effective service to our users.

CoToPle does not take full responsibility suitability, reliability, timeliness, or accuracy of the services provided. Service partner will be solely responsible for the services delivered, CoToPle in coordination with service partners will ensure that further support is offered within specific timeframes.

Account/Password Protection

User is solely responsible for maintaining the confidentiality of password and service account provided by CoToPle for accessing the offered service. User is solely and fully responsible for all activities that occur under the password or account.

CoToPle has no control and expressly disclaims any liability derived therefrom over the use of any user’s account. If the user is suspicious about the activities under the account or breach of account, he/she should immediately reach CoToPle to block the account.

Termination of Service

CoToPle reserves the right to suspend or terminate your association with us for violation of any of our policies, posted on the website time-to-time. The termination will be with prior notice via mail and it will be effective immediately after the delivery of notice.

CoToPle also reserves the right to take legal action, including without limitation pursuing civil, criminal, and injunctive redress, for inappropriate or offensive behavior. Breach or violation of any of the policies will enforce the termination or expiration of the agreement with CoToPle. The termination of the agreement will also enforce the cancellation of ongoing requested services, refunds and other disputes by the user.

CoToPle offers thirty (30) days warranty on service offered via CoToPle platform (warranty period is varied between services), any additional charges asked by service partner must be informed to customer care or [email protected] before making such payments.

Links to Other Websites

CoToPle may contain links to third-party websites or services that are not owned or managed by IdeaHub IT Solutions Provider Inc. IdeaHub IT Solutions Provider Inc. has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services.

You further acknowledge and agree that IdeaHub IT Solutions Provider Inc. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the Republic of the Philippines. Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. If any provision of these terms is held to be invalid or unenforceable by a court, the remaining provisions of these terms will remain in effect. These Terms constitute the entire agreement between us regarding our service and supersede and replace any prior agreements we might have between us regarding the service.

Dispute Resolution Management

CoToPle reserves the right to manage, resolve or decline the disputes with the user. Any disputes raised by user will be processed by the CoToPle team and notify the user on acceptance of dispute, via mail along with complaint number.

CoToPle team will enquire the complaint and based on the findings user will be receiving the response from CoToPle team within seven (7) working days from the day of complaint. If the user is not satisfied with the resolution, the parties agree to resolve the matter amicably vide arbitration under the Philippine Law.

Changes to the ‘Terms & Conditions’ and Other Policies

CoToPle reserves the right, at our sole discretion, to modify, delete or replace the terms and conditions or any other policies at any time, with or without prior notice to the user. What constitutes a material change will be determined at our sole discretion.

We ensure our sincere effort to bring the changes via mail and application to accept the changes. We request the users and service partners to visit the policies and terms & conditions at a certain frequency to update the same.

CoToPle App
c/o IdeaHub IT Solutions Provider, Inc.
3rd Floor AMAARA Center Building
1045 Emilio Jacinto Extension, Barangay 10-A
Poblacion District, Davao City, Philippines 8000

Email: [email protected]
Phone: (+63) 082 233 9052

We will notify you of changes to this Terms and Conditions. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

CoToPle is a free mobile app bringing local service providers to those who seek their services.